fedex – Ricky Cadden

Fedex Shows How To Handle A Social Media Disaster

Last week, the video below made the rounds of the Internet and local news shows. In it, you’ll see a Fedex employee carelessly tossing a package containing a computer monitor over a high fence, with no regard for the contents. Of course, this is completely unacceptable, and in my experience not something that most FedexContinue reading “Fedex Shows How To Handle A Social Media Disaster”

UPS Shows You How To Upset Customers

So I have a phone for review, and they requested that I use UPS to send it back, and sent me the return address, along with their account number, so that I don’t have any out of pocket expenses. I take this phone – in my own packaging – up to the UPS STORE, toContinue reading “UPS Shows You How To Upset Customers”